Payment Information

How do I pay for my order?
You can pay for your order with a Visa Card, Master Card, Paypal, Afterpay and Kiburi Gift Card

Can I use my gift card and a credit card to pay for an order?
Yes, you can use a Kiburi to pay for part of your order and then pay the balance on a credit card.

What currency is used on this site?
All orders are calculated in Australian Dollars (AUD).

What should I do if my credit card has been declined?
If your credit card has been declined, it's best to talk to your local bank. If they can't help you please consider Paypal or Afterpay.

If your order is declined and used again on the same day of purchase and accepted, we will contact you to confirm your order to eliminate suspicious fraudulent activity.

Is it safe to enter my credit card details online?
Yes. Kiburi is compliant with the industry standard for protection of personal information (PCI).

Any of our pages which require you to enter personal details are encrypted using Secure Socket Layering (SSL) technology, which protects the information as it is sent to us from your computer. Any page which is secured with SSL can be identified by checking the URL. If it says 'https' rather than the standard 'http' then it is a secure webpage. This system is used by all reputable online shopping sites. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Can I pay using PayPal or BPay?
We are able to offer payments with PayPal however BPay is currently not available at this time.

Refunds for purchases made with PayPal will be refunded to the credit card linked to your PayPal account or an Kiburi Gift Card.

Can I pay using Afterpay?
Yes, you can shop now, enjoy now and pay later with Afterpay. Learn more about this online payment method here.

Can I order online if I don't have a credit card?
Yes, if you have Kiburi gift card with a value equal to or exceeding the total value of your order including any delivery fee that may be payable. Also you can use Paypal.

Suspicious Activity
If your payment details are incorrect in multiple fields and several declines have presented in the one transaction, this activity is flagged with Kiburi. We will contact you by Phone and Email to confirm your order and activity. If we believe the transaction is suspicious, we reserve the right to cancel your order and issue a refund to the original payment method. Any future orders will be declined until we are satisfied the information supplied to us and our merchant are true and valid.

If we are unsuccessful in raising / reaching you by phone and email, we will cancel your order without further notice within 24hr period. If we contact you and the information is incorrect or emails are bounced back / returned to us as invalid, we will immediately cancel your order and refund original payment source.